F.A.Q.


Where are you located?
We generally perform at the Kranzberg Arts Center in Grand Center, located at 501 N. Grand Blvd, St.Louis, MO.

How do I purchase tickets?
You may purchase in advance by credit card through metrotix or at the box office one hour before theshow. For group rates or press tickets please write us at upstreamtheater@sbcglobal.net. For our boxoffice hotline call 314-669-6382.

Where can I park?
For the Kranzberg, there is on-street parking or you may use one of the available paid lots in the Grand Center District.

Is the seating reserved?
No: first come, first served.

Can you accommodate special needs? Yes. The Kranzberg is fully accessible and all our shows are designed with this in mind.

I would like to volunteer: how do I sign up?
Just sign up here or email us at upstreamtheater@sbcglobal.net

I would like to support Upstream Theater: how do I do that? You may donate online through PayPal by clicking here. If you prefer you may mail your donation to:
Upstream Theater
P.O. Box 300006
St. Louis, MO 63130 

Your donation is tax deductible.

Box Office Policy
• No refunds will be given on the day of the show except under unusual circumstances.
• Groups of 10 or more must reserve and pay one week in advance for special rate.
• Walk-ins are welcome. They will be taken after all reservations have checked in, on a first-come, first-serve basis.
• Student discounts are for full-time students with valid ID.
• Senior discounts are for people 65 or over.
• We are happy to accommodate any special needs: just give us a call!
 
Late seating policyLate arrivals cannot be guaranteed a seat. We will try to accommodate as best we can: this may result in a seat with reduced visibility. Certain shows may be staged in ways that does not allow for any late arrivals, out of consideration to artists and other guests.

House Policy
No smoking is allowed in the theater.
Concealed weapons are not allowed.
Please turn off all cell phones.
Photography is not permitted.